The camera can join most Wi-Fi networks. Supported Wi-Fi network types include:
- WEP
- WPA
- WPA2
- WPA/WPA2 Enterprise
- WPA3 (Mevo Core only at this time)
- Non-secured
However, the camera cannot join networks with a captive portal.
Enterprise vs. Captive Portals
- WPA/WPA2 Enterprise Networks: Authorization is required using a username and password. Common at universities.
- Captive Portal: Displays a landing page from the ISP that requires user agreement or payment before granting internet access. Common in hotels.
If you are on a WPA/WPA2 Enterprise network, see here for setup instructions. All other supported Wi-Fi networks can connect using these instructions.
Troubleshooting Steps
Still having an issue?
Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
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