Can I Join Enterprise Wi-Fi Networks or Networks with Captive Portals?

The camera can join most Wi-Fi networks. Supported Wi-Fi network types include:

  • WEP
  • WPA
  • WPA2
  • WPA/WPA2 Enterprise
  • WPA3 (Mevo Core only at this time)
  • Non-secured

However, the camera cannot join networks with a captive portal.

Enterprise vs. Captive Portals

  • WPA/WPA2 Enterprise Networks: Authorization is required using a username and password. Common at universities.
  • Captive Portal: Displays a landing page from the ISP that requires user agreement or payment before granting internet access. Common in hotels.

If you are on a WPA/WPA2 Enterprise network, see here for setup instructions. All other supported Wi-Fi networks can connect using these instructions.

Troubleshooting Steps

Still having an issue?

Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
Open Ticket

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