Can I Join Enterprise Wi-Fi Networks or Networks with Captive Portals?

The camera can join most Wi-Fi networks. Supported Wi-Fi network types include:

  • WEP
  • WPA
  • WPA2
  • WPA/WPA2 Enterprise
  • Non-secured
However, the camera cannot join networks with a captive portal.

The difference between "Enterprise Networks" and "Captive Portal Networks" are:

  • WPA/WPA2 Enterprise Networks: Authorization is required by using a username and password. Common at universities. 
  • Captive Portal: Provides a landing page presented by the ISP which the user must agree to terms prior to gaining access to the Internet. Common in hotels.

If you are on a WPA/WPA2 Enterprise network, see here for setup instructions.

All other supported Wi-Fi networks can connect using these instructions.


Troubleshooting Steps

Still having an issue?
Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
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