The Mevo app can go live to Facebook in various ways, you can go live to a personal profile, a page, and a group using the built-in Facebook destination. You can also go live to the same destinations using RTMP. You can click the tabs below for the destination you'd like to learn more about.
Starting June 10th, 2024, new Facebook policies require:
- Facebook accounts must be at least 60 days old to go live.
- Pages or professional profiles need at least 100 followers.
- Page access or task access is required to create live content from a Page.
It's important to note that these restrictions are applied by META Facebook, not by Mevo.
You can learn more about these requirements here.
For events longer than 8 hours, you can enable "Continuous streaming" in the Mevo app. This allows longer streams but does not allow you to save the production once it is complete.
Once your camera is connected to the Mevo app, you should notice a red button in the bottom left corner of the picture.
To log in and stream to Facebook Live, tap this red button, then tap the Facebook Live icon.
Facebook will open in a browser window and request that you log in and authorize permissions for Vimeo. You should allow all permissions in order for streaming to Facebook to work properly.
If you intend to stream to an audience beyond your Facebook friends (e.g. a Page or a Group), you should set your default audience as Public. After doing so, you can change your desired audience on a case-by-case basis when you go live (see below).
Once you allow Facebook permissions, the following screen will appear. Choose your Facebook destination along the bottom of the screen; either your Profile, Scheduled Live posts, Pages, and Groups.
From here, you can:
- Toggle the chat display on and off.
- Choose your streaming quality.
- Start your stream by tapping Go Live
Your profile doesn't meet the criteria to go live on Facebook
Facebook requires your account to have an established presence before you can go live. We recommend continuing to grow your page and trying again after a while to see if its status has changed. At this time, Facebook has not published specific milestones for what is considered to be estbalished.
Once established, If you wish to stream to a Page, you must be an Administrator or Editor. Moderators and other roles cannot go live to Pages or Groups.
- Navigate to https://www.facebook.com/ on your computer. If utilizing a mobile device, ensure you set your browser to request the "Desktop Version" of the website. Note: Not all devices can utilize "Desktop versions" to accomplish these steps. If using a desktop.
- If using a mobile browser, you can press the ellipsis in the bottom right.
- Press, "Request Desktop Site", this may allow you to complete the RTMP data from a mobile device. If the function doesn't make the next step appear then you must use a desktop computer.
- Navigate to your Facebook Group
- Click "Write something..."
- Press the ellipsis on the prompt to access more options.
- Click "Live video"
- Press "Go Live" to access the RTMP data for the Group.
- Click "Streaming software"
- Press "Advanced Settings" to display your Stream URL.
- Enable "Persistent Stream Key", this will keep you from needing to get this each use.
- Copy the URL to insert into the Mevo application you are wanting to use.
- Also copy the key to insert into the Mevo app of your choice.
- Press the red button to go to your destinations page.
- Press RTMP and then Press the "+" to add a new RTMP destination. You can have many RTMP destinations, so don't worry if you already have one added.
- Add a name and the RTMP url and key from the previous steps. The name here is more of a label for identifying the RTMP within the app and does NOT translate into a stream title or description or anything like that. Once you press add, press "Go Live" the feed will then be sent to Facebook for you to publish.
- Click "What's your live video about?" to add your title and description.
- Click the "Title (required)" field and insert your Title, you can't modify this from the Mevo app so be sure to put something you can use regularly or you will need to open a computer to update this each use.
- Click "Description (Required)" to add your description. This cannot be modified in the Mevo app.
- Save your changes.
- Press "Go Live" to start your stream.
- When complete, press "End live video"
- Click "End" to confirm you want to end your stream. You can also end it in the Mevo app and it will automatically end on Facebook when Facebook detects no more video is being received.
- Go to https://www.facebook.com/live/producer in a browser, then click Create Live Stream.
- On the left side, choose where you want your stream to go (e.g. Your Timeline, a Group), your audience, and any title or caption you'd like to go with it along with a description
- In the middle of your screen, you will see your Server URL and Stream Key.
- Configure any optional settings, then input the Server URL and Stream Key into a new RTMP destination in the Mevo app.
- Tap Go Live in the upper right corner of the app.
- You will see a preview of your stream in Facebook, at which point you can then click Go Live in the bottom right corner of the Create Live page to post the live video to Facebook.
Currently unavailable - You must use RTMP to accomplish this.
This feature is currently being worked on and is unavailable at this time. We apologize for any inconvenience! To go live to a scheduled livestream, you must use RTMP.
Destination unsupported
This destination is not supported within the Mevo app.
Troubleshooting Steps
If you are experiencing a permissions loop with Facebook, please update your Mevo app.
An update was released to address this issue 9/13/19.
App Versions: 1.14.1.1 (iOS) 1.14.3 (Android)
If you attempt to go live to Facebook and see the following message, there are a few possible causes to this.
If you continue to see this message, it could be due to the following:
You are logged into a different Facebook account in Safari. If you are using an iOS device and see this message, navigate away from the app, launch Safari and navigate to Facebook.com. Make sure you are logged into the proper account to which you are trying to stream.
You are using an outdated version of the Mevo app. Version 1.8.2 and earlier will display this error due to referencing an old Facebook API. Be sure to check the App Store or Google Play and update the app as prompted.
If you continue to see this error message, please contact us.
When you log into Facebook for the first time with your Mevo app, you are prompted to authorize the Camera app for Facebook and grant certain permissions.
One of these permissions is your default audience. If you had selected Friends in the initial setup, then you are not able to stream to a public audience, including Pages and Groups.
To resolve this, you need to change your default audience to Public. Log into Facebook on a desktop browser. Open the drop-down menu in the upper right corner, then select Settings.
In the left side panel, select Business Integrations.
The Mevo Camera application is located here. Select View and edit.
Scroll down in the modal that pops up. You will see a setting call Business integrations visibility and post audience. Open the drop-down menu and select Public, then save your settings.
Now you have more flexibility with choosing your Facebook audience in the Mevo App. Selecting Public will allow a public audience to see your live video. If you are going to stream to your Profile, you can still choose to have a restricted audience (e.g. Friends, Only Me.) from within the Mevo app.
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