Connect Mobile Device to Mevo via Ethernet

If your event is in an environment that is congested with Wi-Fi signals, such as a convention center or a conference, it may be best to connect your Mevo to your mobile device directly using an Ethernet cable. This will achieve more reliable communication between your camera and the Mevo app.

Ethernet/Router Direct link

You can connect both your Mevo Boost and mobile device via Ethernet, improving the reliability of both your streaming connection and your connection between the camera and the app.

How to do this varies depending on which type of mobile device you are using, we've included a list of tested adapters at the bottom of this article specific for Android devices.

A consistent workflow is that your mobile device must be able to connect to an Ethernet adapter and a power source at the same time. Included in the below instructions are links to devices we have tested and recommend using.

iOS Devices

In order to do this with an iOS device, you will need:

  • Lightning to USB-3 Camera Adapter
  • USB-Ethernet adapter
  • Ethernet cables
  • Router connected to the internet
  1. First, connect your Boost to Ethernet as you would normally, and power on the Boost and Mevo camera. 

  2. Then connect the Lightning to USB-3 Camera Adapter to an Apple USB Ethernet Adapter.

    Connect_to_Router_01.png
    Connect_to_Router_02.png
  3. Connect the lightning plug end of the adapters into the lightning port of the iOS device (shown here is an iPad Air 2)

    Connect_to_Router_03.png
  4. Run an Ethernet cable from the USB-to-Ethernet adapter to the same router that you have your Boost connected to.

    Connect_to_Router_04.png
  5. Plug your iOS device's Lightning power cable into the Lightning adapter port; then plug it into AC power.

    Connect_to_Router_05.png
  6. Open your mobile device's settings and disable your device's Wi-Fi.

    Connect_to_Router_06.png
  7. Select Ethernet from your settings.

    Connect_to_Router_07.png
  8. Now open the Mevo app. It will allow you to connect to the Mevo when it is turned on with the Boost plugged into the same router.

    You are now controlling the camera via your local router connection and will stream using the Boost's Ethernet connection. 

Android Devices

Android customers can use this same workflow with certain Android devices and adapters that our team has tested.

Requirements

Currently, the Google Pixel XL and HTC 10 devices support this workflow using the following devices:

Supported USB-C Adapters:

Supported Ethernet Adapters:

Our team is in the process of testing additional devices. We will update this article should more devices be deemed compatible with this workflow.

Troubleshooting Steps

Still having an issue?
Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
Open Ticket
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