If you record to your microSD card and notice that your single event recording is split into multiple files, this is due to Mevo's automatic mechanism that restarts the recording after a set amount of time to help prevent file corruption.
Recordings will be split based on the resolution you choose to record at:
- 720p = every 4 hours
- 1080p = every 2 hours
- 4K = every 1 hour
If your microSD card is formatted in FAT32, then recordings may be split more frequently. We recommend formatting your card into exFAT.
Troubleshooting Steps
Can I disable this?
Currently there is no way to disable file splitting, this is in place to avoid file corruption and loss of footage.
Still having an issue?
Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
Open Ticket
Open Ticket
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