The camera can join most Wi-Fi networks. Supported Wi-Fi network types include:
- WEP
- WPA
- WPA2
- WPA/WPA2 Enterprise
- Non-secured
However, the camera cannot join networks with a captive portal.
The difference between "Enterprise Networks" and "Captive Portal Networks" are:
- WPA/WPA2 Enterprise Networks: Authorization is required by using a username and password. Common at universities.
- Captive Portal: Provides a landing page presented by the ISP which the user must agree to terms prior to gaining access to the Internet. Common in hotels.
If you are on a WPA/WPA2 Enterprise network, see here for setup instructions.
All other supported Wi-Fi networks can connect using these instructions.
Troubleshooting Steps
Still having an issue?
Please open a support ticket here so a Mevo Customer Experience Agent can address this for you.
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Comments
Are there any plans (or is it not technically possible) to be able to connect to Captive portal Wifis?
Quite common use case, and it should be possible to accept the terms using the App?
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