"Unsupported Event Type" Error Message

When attempting to go live to a YouTube event, you may receive the following error message:

Unsupported_Event_Type_01.png

This appears when the selected YouTube event was created as a Quick event rather than a Custom event. These options appear under Type when creating a new event.

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Unfortunately, YouTube does not have an option for changing the Type after the event is created. To resolve this, you will need to create a new event with Custom selected as the Type.

When you click Create Event, you will be redirected to your Main Camera settings, where you can Select a type of stream key. Either stream key type will work, but you must choose one in order to go live from Mevo. You can change this setting at a later time if needed.

To learn more about YouTube stream key settings, read the Ingestion Settings section of this article.

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When you select your stream key type, your event's settings will save and the event will appear as an available option in the Mevo app.

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