You may be streaming an event at an unfamiliar venue, or where you are a guest. This article will go over strategies for how to ask for the best possible internet connection set up.
- If you have Mevo Boost, and the venue can provide wired internet, ask for a dedicated wire connection over Ethernet. Specify that you need the connection where the camera will be located.
- If you have to use Wi-Fi, make sure it is dedicated only to you and won’t be shared with the venue attendees. Make sure you test before the event as much as possible.
Captive portals are not yet supported by Mevo. A captive portal is typical at locations like hotels, where you need to pay for network access through a web browser like Safari or Chrome. There is no way to log in to one of these types of networks yet, using Mevo. In this scenario, we recommend using an unlimited 4G-LTE data connection.
Before you show up for the event, always ask the venue to run a speedtest.net test from the location where the camera will be, and to share the upload speed results with you.
In an ideal world, you should ask for 10Mbps dedicated upload speed. If they cannot provide this, 5Mbps dedicated will do. Ensure they test and prove to you this is the actual quality.
If the venue can only provide under 5Mbps dedicated upload speed, you should to be prepared to lower the quality to Medium or Low. In general, a higher video quality for a lower internet connection means more risk. Ensuring a stable stream will provide a better experience for your viewers.