Image is Pixelated

If you open the live edit view in the Mevo app and the image appears to be pixelated or choppy, we have a few tips on how to resolve this.

  • Check your network speed. If you are connecting the Mevo to the app using your local Wi-Fi or Ethernet, a slow speed or interrupted connection can cause this behavior. Be sure to use the Mevo Network Diagnostic Tool.
  • Are you on a 5GHz network or 2.4GHz Wi-Fi connection? While 2.4GHz covers more distance, it is also more susceptible to interference. Try using a 5GHz connection.
  • Move devices closer together. If your Mevo, mobile device, and any network equipment you are using (e.g. router) are more than 30 feet apart from each other, there is a higher potential for interference or slow communication. Keep them as close to each other as possible.
  • Remove other devices from the network. If you are in an environment where the network you are using with your Mevo is shared among other devices and computers, there is limited bandwidth for your Mevo's connectivity to both your iPhone and its stream. Keeping your network limited to just the streaming equipment is a best practice for streaming in general.
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