How to Sign Up for the Vimeo Producer and Premium Plans

To access certain features in the Mevo app such as simulcasting, you will need to sign up for the Vimeo Producer Plan or higher. The Producer Plan and the Premium Plan are both available for purchase directly via the Mevo app.

Where to purchase?

In App via
  1. Launch the Mevo app. A screen indicating the app has joined Vimeo will appear; tap Next in the bottom right corner.

  2. In the next screen, either create a Vimeo account or log in with an existing Vimeo account.

  3. Connect the app to your camera. After doing so, navigate to the settings menu by tapping the More Options (•••) icon in the bottom right corner, followed by the gearwheel icon.

  4. At the top of the menu will be your Vimeo name and plan type. Tap here to see more options.

  5. Tap Start 7-Day Free Trial to see a prompt to start a trial of the Vimeo Producer plan, which gives you access simulcasting via from your camera, and up to 250GB of storage per year on Vimeo, among other features. You will auto-subscribe via the App Store or Google Play at the end of 7 days.

    The Vimeo Producer plan is available as an annual subscription at $179.99/year ($15/month). If you prefer a month-to-month option, tap Monthly; this will bill you $19.99 each month.

    Android users will only see the ability to try Producer Monthly in the app due to transaction limitations of the Google Play store. If you use an Android device and wish to purchase an annual subscription, sign up via (detailed below).

  6. You will also be prompted to upgrade within the app if you attempt to use a feature that is only available which these plans, such as multi-destination.

    Tap compare plans on the left side to see how the Producer plan compares to the Premium plan, which is available for $899.99 per year. If you wish to use Vimeo as your streaming destination, you will need the Premium plan. Select either Start 7-Day Free Trial if you wish to continue with the Producer plan or Upgrade under the Premium plan to purchase Premium. 

    Please note that if you are considering using Livestream Studio, you should select Vimeo Premium, as Studio is not included with Vimeo Producer. Learn more about the differences between the plans. Sign_Up_06.png

  7. You will then be asked to confirm payment. This transaction will be managed by Apple or Google. Sign_Up_07.png

  8. Once you complete the in-app purchase, you will have immediate access to the upgraded features.

Troubleshooting Steps

I have a Producer account but I am asked to upgrade when I use Producer features?
If you are being asked to upgrade be sure you are actually logged into Producer or Premium accounts. You can confirm the status in your settings screen shown below. If you see "Vimeo Basic" or "Vimeo Pro" these packages do not provide benefits for the Mevo camera and app.Vimeo_Producer_Web.jpg
I have purchased Vimeo Pro and don't have access to multi-destination?
Although similar, Vimeo Pro is not short for Vimeo Producer. Vimeo Pro does not offer benefits for the Mevo camera and app, to receive assistance on changing your subscription you should contact Vimeo directly using the link below. Our team is unable to modify Vimeo accounts. You can contact Vimeo here
Still having an issue?
Please open a support ticket here so a Customer Experience Agent can address this for you.
Open Ticket
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