What Is the Return and Warranty Policy for Mevo.com Purchases?

What is your Refund and Warranty Policy for new products?

The Logitech AMR B2C online store by Digital River offers a 30-day money back guarantee. The refund will include the purchase price and original shipping and handling charges if applicable.

 

Engraved orders are not eligible for refund or exchange.

Logitech has ended its engraving service, and as such, we are unable to re-engrave warranty returns. All other warranty policies will still apply.

 

What is your Return and Warranty Policy for Refurbished, Open-box and Dented Box products?

The Logitech limited hardware warranty coverage varies by product. Please refer to the packaging and/or documentation of the product you purchased to determine the warranty's length of time that applies. You may also find this information by selecting your product in the Online Support section of our website at www.logitech.com/support. For more information on Logitech limited hardware warranty please go to Warranty Information

 

What is your Return and Warranty Policy for Refurbished, Open-box and Dented Box products?

Logitech dented Box items are products whose outer box has been torn, scratched, dented, or has other markings on it. The product itself is guaranteed to be in brand new condition and fully warranted and carry a limited 30-day return policy.

Logitech refurbished products are physical items which have been returned to Logitech for testing, inspection, and repair by certified technicians. Please note that some refurbished items may have dents, scratches, or other slight signs of wear. Logitech refurbished products carry a 90-day warranty and a limited 30-day return policy. The refund will include the purchase price and original shipping and handling charges if applicable.

Logitech open box items are previously owned physical products that have been returned to Logitech. Therefore these items have been opened and touched. These items may not include documentation or retail packaging. See our support section to download instruction manuals, drivers or other updates.

Open box items carry a limited 30-day refund-only policy (no exchanges). The refund will include the purchase price and original shipping and handling charges if applicable. Please inspect and test your products immediately upon receipt.

To obtain a refund on a product purchased online, you will need to contact Customer Service at help.mevo.com

 

Extended Holiday Return Policy.

Shop with confidence during the holiday season! Each year we extended our normal 30-day return policy so that the holiday gifts you purchase from November 15 through December 23 can be returned for any reason until January 31 of the following year. Your refund will include the purchase price and original shipping and handling charges

 

How do I cancel my order?

After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped.

 

How do I make a return?

To make a return within the 30-day return policy, you will need to contact Customer Service at help.mevo.com

 

When will the refund credit appear on my credit card?

Your refund credit will appear on your account within 3 weeks of us receiving your returned product.

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